Refund Policy

Introduction

At Brilliora, we strive to deliver exceptional value through our digital platform. This Refund Policy outlines the terms under which refunds may be available for our subscriptions and services. By using our service, you agree to these terms.

Eligibility for Refunds

• No Refunds for Digital Products: Our application provides instant access to digital content, features, & ongoing services. Due to the nature of digital goods, all subscriptions are non-refundable after access has been granted. This includes monthly, annual, or any paid plans.
• Free plans do not require payment. No refunds apply to Free plans.

How to Request a Refund

Submit your refund request along with legitimate reason via your email associated with our platform to our support email.

Include

We'll review and respond within 3-5 business days

Refunds, if approved, process within 5-10 business days to your original payment method. Refunds exclude any taxes, fees, or third-party charges.

Exceptions

We may grant refunds at our discretion for:

• Duplicate charges or billing errors.

We do not offer refunds for:

• Expired subscriptions
• Plan Upgrades, Plan Downgrades, or add-ons.

Updates to This Policy

These policies may be updated at any time without prior notice, and your continued use constitutes acceptance of the changes. We encourage you to review it regularly.

Contact Information

For support or inquiries, contact Brilliora at support@brilliora.space.